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What it takes to be a Product Manager
A Day In The Life Of A Product Manager : Based On A True Story :-)
By: Amit GoelAmit Goel
Co-Founder & CEO at CareerPlot
I had published this post about 1.5 years back on my personal blog and now, reposting it on LinkedIn. This post is not about being inspirational or talk about the pros and cons of being a product manager. It is all about doing what one always wants to do in life. Everyone plays an important role in success of a company. Be it a CEO, COO, sales, marketing, programmers, testers, admins, HR, finance, support or a lesser known mortal called Product Manager, everyone is so integral for a company to be successful. and the measure of success is only one thing called “Customer Happiness Index”.
So, With all the kind of roles mentioned above, most of them are very well defined functions. There is only one function called Product Management which is so ambiguous (in everyone's mind) that even product managers get confused many times why they exist. Sometimes, it is so frustrating for a product manager to figure out whether one is an engineer, support executive , operations person, salesperson, marketing professional or basically, either nothing or everything.
So, Let's visualise a day in the life of a product manager. Feel free to replace the characters in the story with the people around you. For example: you can replace the CEO with other managers, directors or project heads etc..
A Product Manager day entails a minimum of the following.
Daily Stand up meeting ( a catch up with his/her team)
This is the bare minimum and a must have. A product manager definitely starts a day with a daily stand up with his teammates (mostly virtually on telephone to save time in the morning while being in traffic). In this stand up, he blurbs out the issues he is facing to get the feature released on time or if nothing else, at least get it released. Also, he fights out with his team mates (other product managers) about why his thing is important and others need to wait. By the end of this stand up, his blood pressure has already shot up and is boiling with anger.
Stand up with Feature Teams
This is optional if agile is functioning in its best possible format in a company. but in reality, agile is twisted in most companies and a product manager becomes the part of feature team stand up to make sure he observes the progress and issues and resolves if it can be. Now, there are different opinions by everyone on how agile should be. But a product manager should be the last one attending daily stand ups of different teams.
Dealing with Sales teams
By the time, stand ups are over and a product manager barely manages to finish a cup of coffee and is about to finish his 50% of email replies, he gets the calls from sales executives about clarifications of certain features in the product and if they can be modified with in a day to get the potential customer. Of course, most of the time , the answer is a BIG NO. and he spends crucial minutes explaining that it cannot be done. at the end of the discussion with sales executive, with in few minutes, he starts seeing the mails from almost all corners how a customer is lost because a product is not up to the mark and he missed out on such basic scenario of customer needs. and as a result, company has lost a very significant customer and a huge pile of money.
Dealing with Tech teams
Because of argument with sales teams, he talks to tech team if certain tweaks are possible in the product quickly. Inspite of him being technical and polite, the tech team just ignores him and says a BIG NO without understanding the impact on customers or business or even giving him/her a proper hearing. They just move on to their second cup of coffee and a discussion on how Facebook is handling millions of requests per second. Because for tech teams, their daily dose of technology orgasm happens with hi-tech discussions about how other companies are building cool technology and how their company is full of stupid shit of people who do not know anything. Now, the product manager is left distraught and disarrayed by a bunch of engineers who claim to "know-it-all" gods.
Dealing with Marketing
As the product manager is recovering from the blows given by tech teams, a mail from marketing arrives asking for suggestions for a new partnership they wish to crack. They want suggestions if they can launch a new product scheme in the market and if the product can support it. This one is fairly easy and a product manager says yes to anything which helps in product growth. but then, comes the hard part. Now, he needs to draft a one pager and get the graphic designer to depict it in exactly what marketing teams wants and the hours go by while that lonely graphic designer sitting in a corner thinking like Leonardo Da Vinci or Salvador Dali tries to open up Photoshop on his 16 GB memory machine for the next two hours.
And an irritated customer calls
While the lunch time is gone and the product manager is hungry, here comes the patience test. A customer calls directly to product manager as he got the phone number figured out by fooling the customer support executives or through the connections on LinkedIn and complains that he is not able to perform a transaction or may be there is some issue he is facing. Remember that every customer feels that the issue he is facing is life threatening. A product manager rushes to the QA team to verify it who, in turn, asks for “steps to reproduce”. A few hours with the QA team with the last hour full of hot debates and then, a few expletives and abusive exchanges gets the problem identified and now, an unacceptable timeline is communicated to customer about the fix of the issue. This angers the customer and he disconnects the phone.
Phone call from COO (chief operations officer)
The Product Manager is just about to begin his lunch when people are having snacks or playing ping pong in the evening, when the COO calls. The angry customer has reached out to top management and has threatened to part ways with the company if the issue is not resolved in an hour. Forgetting the so called lunch in between, the product manager rushes to tech team and pleads (read: begs ) to them to fix it urgently. Finally, one of the tech guys agree as he feels that he should help the needy (like sometimes, PETA feels to help the humans instead of animals). He fixes the issue but by that time, QA team is already preparing to leave for the day. Now, the product manager pleads (read: begs again) to the QA guy and he agrees to help (like Trump agreeing to help an immigrant who belongs to Slovenia). Then, the Dev Ops, Sys Admin and release teams finally listen to the pleas of a poor guy and make the release happen.
Roadmap Disagreement with CTO
By that time, CTO figures out that they have many more important things in technology to be taken care of as product needs to be scalable and reliable. and a huge discussion with CTO happens to align the roadmap again. Note that, roadmap discussions are a daily affair and a dream of one year roadmap is just a “DREAM”. CTO wants the system to be scalable to handle million customers at any given time when in reality, the company is still yet to breach the 5000 customer mark. and this is top priority because his team has figured out that Facebook and Google have built and used this super cool piece of technology and now, they have open sourced it too. Also, all other engineers in the world are talking about it so they need to implement it too.
Finally, Status update with CEO
The office is empty. People have gone home. It’s the security guards having dinner in office. The product manager is winding off for the day as he is just about to miss a celebration at home. But then the CEO calls, he has heard about the customer complaint, last minute bug fix done by tech guys, problems identified in product by COO and team, sales team complaining about product not having that feature which can bring revenue, marketing team just cribbing about zero support from product management, a screwed up roadmap as told by CTO and of course, not adhering to the instructions given by the CEO himself. So, CEO agains tells the product manager to spend another quick one hour to find a solution to all the problems and send him a proposal which needs to be reviewed first thing in the morning....
While the product manager is working on the proposal, the birds are chirping outside. The cleaning staff has started coming in... The sun is getting to 30 degrees in the horizon...
By the way, the celebration at home which he was supposed to attend at any cost got over yesterday.
FYI, This is not my story. I am one happy product manager who loves every aspect of product management and building products.Check my profile to know more about me :-)
PS 1 : If you are an aspiring product manager based in India ( Bangalore or Hyderabad ) and want to meet me in person, I can definitely catch up with you for a cup of coffee on any weekend. Just connect with me on LinkedIn and then, send me a message ...
If you want to have a telephonic discussion with me on anything about product management or startups etc, or would like to have my advice on these topics again... just connect with me on linkedIn and send me a message...
PS 2 : If you want , you can read my previous articles on LinkedIn to get my thoughts on product management. check the section "Don't miss more articles by Amit Goel" below.
Disclaimer : Any resemblance to persons living or dead should be plainly apparent to them and those who know them. All events described herein actually happened, though on occasion the author has taken certain liberties with the event definition and chronology, because that is his right to freedom of exaggeration like every other human being on this planet and especially, because he belongs to India.
50 Healthy Resolutions That Aren't Losing Weight
It’s fair to say that 2016 wasn’t a popular year (to put it mildly).
But while we may be ready to embrace 2017 with open arms, there’s one mistake many of us will probably bring into the New Year: focusing on the wrong resolution.
If data published in 2015 is any indication, many of us will pledge to lose weight. However, the problem with focusing solely on the scale is that it isn’t necessarily beneficial or indicative of our well-being. Not to mention the fact that concentrating on a pants size may make us ignore all the other aspects of wellness (like self-esteem or empathy, for example).
Of course, if losing weight is imperative to your physical health, it’s necessary to complete those goals and follow a plan outlined by a doctor. But if you’re searching for a way to prioritize wellness, there are additional options.
We’ve rounded up some healthy resolutions that have nothing to do with dropping pounds. Check them out below and then vow to make 2017 your best year yet.
1. Sleep more.
Commit to those eight hours. Proper shuteye is linked to better mental health and a lower risk for physical health conditions.
2. Cut back on sugar.
It’s difficult but it can be life changing if you pull it off. Here are a few tips on how to give it up.
3. Limit sodium intake.
Dietary guidelines recommend consuming no more than 2,300 milligrams per day (but the average American may consume more than 3,400 milligrams in a day ― yikes!). Too much sodium is linked to heart disease, high blood pressure and more.
4. Start meditating.
The benefits of a meditation practice are boundless, from improved mental health to better concentration to a lower risk for disease.
5. Pick up crafting.
Experts say activities like knitting can ease anxiety and put you in a meditative state. And you get a scarf in the process? Score.
6. Spend time alone.
Introverts are onto something. There’s power in a little “me time.”
7. Plan a trip.
You’ll boost your mood instantly. Research suggests planning a vacation can increase happiness ― and just think, you’ll have an adventurous city or a white sand beach to look forward to after you book it.
8. Keep a journal.
This could be a book that gives you prompts or just an empty place to scribble out your frustrations. Studies show journaling can be cathartic for your mental health.
9. Go for strolls more often.
It’s actually a really healthy exercise, according to science. Hit the pavement.
10. Cut back on complaining.
Negative thought patterns can increase stress levels. Try a mindful experiment where when you catch yourself complaining ― or thinking negatively ― you counteract it with something positive. Here’s a little inspiration to get started.
11. Give up diet soda.
Let’s face it: The zero-calorie coke alternative is not doing anyone any favors. It has the potential to hurt your health and studies have found it doesn’t help with losing weight.
12. Compliment someone once a day.
And not just on their appearance. Genuine compliments can go a long way for both you and the other person.
13. Practice gratitude.
Studies suggest that gratitude can improve overall well-being and may even boost physical health. Try keeping score of what you appreciate every day. Need some ideas to get started? Here are 100.
14. Go to therapy.
Therapy can be an incredibly useful tool for self discovery or as a way to work out life’s challenges. If you’re dealing with a particularly rough period ― or just want to know more about your inner world ― mental health professionals can help.
15. Volunteer regularly.
Donating your time to people or an organization in need can do a world of good. And if you needed more reason: Research shows volunteering can improve your health. It may also increase your happiness levels thanks to a circular effect. Kindness makes you happy, and happiness makes you kind.
16. Drink more water.
Forget what you were told about drinking eight glasses a day and aim for hydration instead. Here’s a handy guide to know when you’re actually feeling parched (it might be happening sooner than you realize).
17. Cook at home more frequently.
You’ll end up getting healthier in the process. Research says homemade meals can help you skip out on excess calories.
18. Commit to a strength-training routine.
Building muscle can help protect you against injury and even sharpen your cognitive skills. Start small ― even just using your body weight ― and increase as you get stronger.
19. Talk to more strangers.
It pays to make a little eye contact. Research shows smiling at someone you don’t know could help increase feelings of social connection.
20. Say “no” more often.
Burnout is real and it can happen in a blink of an eye. Make sure you’re prioritizing yourself and not saying “yes” to everything because it feels like an obligation. Self care isn’t selfish.
21. Handwrite letters instead of emailing people.
Make an effort to communicate via snail mail this year. Handwritten correspondence is a lost art form ― but there are real benefits to putting pen to paper, from better creativity to a smaller risk of multitasking.
22. Schedule walking meetings once a week.
You’ll get far more out of it than if you were holed up in the office. And that added physical activity may just get your creativity flowing.
23. Use all of your vacation days.
Those who are lucky enough to get vacation time often don’t put it to use. A recent survey found that 32 percent of people used zero of their allocated days last year. But taking a break is super important for your well-being. Don’t feel like taking a vacation? Try a mental health day, instead.
24. Call your family more often.
Chances are they’d love to hear from you and you can benefit from it, too. Research shows calling loved ones like your mom can ease stress.
25. Cut back on material spending.
Money does not buy happiness, according to science. Take your hard-earned cash and use it for an experience instead. There’s evidence it will bring you more joy.
26. Try team sports.
The camaraderie is great and you’ll pick up a new hobby in the process. Plus, it’s ― you guessed it ― good for your mental health.
27. Learn a language.
Say “hola” or “bonjour” to a new life skill. Research even supports the theory that it’ll boost your brain.
28. Forgive someone.
Anger and resentment is like holding onto internal poison and can even harm your physical health. Life’s too short to not move on.
29. Make regular doctors’ appointments.
Research shows that ― for the most part ― it’s okay to forgo annual physicals if you’re generally healthy individual. But that doesn’t mean throw caution to the wind and ignore your body. If you’re sick or something is off, see a doctor. That includes specialists like dermatologists and dentists.
30. Donate to an important cause.
That same kindness feedback loop that happens when you volunteer may also apply in this case as well. Here’s a list of organizations that may need your help right now, in particular.
31. Read one book a month.
Research shows reading can boost empathy and emotional intelligence. If you’re committed to diving into multiple novels this year, check out this list of tips and benefits that will help keep you motivated.
32. Bring your lunch to work every day.
Trust us, your wallet will thank you. Take a look at this breakdown to see just how much you’ll save.
33. Practice self-acceptance.
It’s actually a key to a happier life but it’s a habit people rarely practice. Make your internal dialogue as kind as it would be if you were talking to your best friend.
34. Say a mantra every day.
Mantras can keep you grounded in the moment, allowing you to reap the rewards of mindfulness, and they could help you actually believe what you’re saying after a while. (Yes, you are beautiful. And yes, you should repeat that to yourself every day if that’s what you need.)
35. Wear sunscreen.
Skin cancer is no joke. Luckily, there are tons of moisturizers that contain a little SPF.
36. Eat more (good!) carbohydrates.
Psst, the healthiest people in the world actually consume a lot of carbs. (Yep, you read that correctly.) Check out how to incorporate more of these important nutrients into your diet.
37. Cut back on alcohol.
Sure, a little is fine (who doesn’t love a good glass of Pinot Grigio?). But the negatives outweigh the positives in the long term in this case.
38. Go outside more often.
Not only does it improve your mood, you get the added perks of exercise. Win-win.
39. Give up the snooze button.
Seriously, you’ll feel much better for it. And maybe you’ll finally become one of those successful morning people.
40. Floss regularly.
There’s a reason your dentist nags you about that tiny string. Clearing your gums of bacteria is necessary for oral health, so do what you can to make sure they’re in good condition.
41. Make your bed every day.
No act of organization is too small. And it may make you happier.
42. Don’t use your smartphone before bed.
The type of light that’s emitted from screens can disrupt your sleep and keep you awake longer. Try ditching your device at least 30 minutes before you shut your eyes.
43. Do an activity outside of your comfort zone.
There’s a whole life to discover on the other side of your routine. Not to mention the fact that doing something different may boost creativity.
44. Pick a theme for the year.
If you’re starting to feel like this whole “resolution” thing isn’t for you, try sticking to a theme instead. Instead of picking a goal, pick a word you want to abide by for 2017. It could be “brave” or “confident” or “compassionate.” Whatever you want to start doing ― or being ― more of.
45. Fix your posture.
Straightening up is not only an instant confidence booster, it can also prevent back problems and reduce stress. Your future self may just thank you.
46. Sign up for a race.
There’s something satisfying about crossing a real finish line. Running comes with a lot of physical and mental health perks, from lower risk of disease to improved mood. Why not celebrate a running routine with a tangible medal of your accomplishments?
47. Marie Kondo your space.
Marie Kondo, author of The Life-Changing Magic of Tidying Up, is the champion of the tidying method where you only keep items that bring you joy. Since then, the trend has gained traction and for a good reason. Not only does it keep your home clutter-free, there’s also a psychological health component to focusing on the materials that make you happy.
48. Cut back on social media.
Research shows that constant scrolling through a newsfeed can lead to social comparison, or the need to stack your life up against someone else’s. This can then lead to depressive symptoms. Take a step back from all of it and live your life based on how you feel ― not on how cool it’s supposed to look with a filter.
49. Spend time with people who think differently than you do.
Empathy, or the ability to walk in another’s shoes, is the foundation for a lot of positive perks. The more you expand yourself and open your eyes to different perspectives, the more open minded you become.
50. Love yourself.
Because you’re all you’ve got ― no matter what
love in disguise
So,this happened yesterday.
After having examined the never ending series of patients continuously for hours together at the morning OP. We were finally excused to pleasure our exhausted bodies with lunch.The hospital canteen being so routine as always.We decided to treat ourselves "biryani" at a nearby fancy restaurant.
We entered the restaurant being totally aloof of what was waiting for us ahead!
It had quiet the satisfying food it was famous for. Meanwhile,we found it strange to find, two "guys" rotating around our table.It happened more than twice,and that really made us feel weird.
We had to anyways get back to the hospital.
So,we quickly did our lunch,payed bills and we're on our way back to the parking,ONLY to have noticed these "guys"(mentioned earlier) looking eagerly for us to walk down past them.
Completely took us off guard!
One of two guys,
Tinted teeth,red mouth,gutka chewing,quiet the malnourished body.Comes on to me!!!and yells on the middle of the road!
He goes on like this-(very angry tone)
"Hey you!what's your name?!"
(And here am,"thinking in my mind",why the hell would he be event talking to me??!!!!)
I say-Excuse me!Is there a problem??
He yells at me!"what is your bloody fucking name?!"
His tone gets me on my nerves and this time!
I wanted to give it back.
I said,"who the bloody fucking hell are you to ask me that!?"
Looks like,I agitated him.
And he doesn't stop there!
"You are a Muslim,how shameless are you to be moving around with a guy like this!"he says pushing my colleague back!
Being the person am,it took no time for me to snap at him right away!My anger knew no bounds at that time(not that I can express,I was rrrrreallly scared though,within!)
I shouted back,saying "Who the hell are you to question me?!!!Trying to be my brother??You are not even family! What gives you the authority to question me??!
Ohk!you gotta problem with me,let's go to the Police!"
(20 men around me and noone makes a move!and I,stand here being yelled,and uselessly shouting back at this piece of crap that he is,making me wonder why all these men around me forget their pride,in calling themselves a MAN. You can't even standup for a girl,whose fighting for herself,Do you really consider yourself to be one?!!
Now that I think of it,I wish,I could have asked them right on their faces.)
A 45-50yr old Muslim Man comes out of nowhere in the middle,
He starts by sushhhhing everyone around.
He turns towards the guy and asks him,
Do you know her?
The guy says, NO.
then goes asking,does she know you?
The guy says, NO.
Right at this point,when am finally thanking this old man for his wisdom,in my own head.
What's your problem with her then,he asked?
The guy said- am a Muslim.She is shamelessly moving around with a nonmuslim.Its becoz of girls like her the whole religion is getting spoilt!She wears a scarf and does things like this.I cant tolerate.
I could take that nolonger!
I stepped in,right into his face and said,
"Who the hell are you??What do you think of yourself!"
On this,the old came intervened,He broke all hell loose,when he said.
"Look she is young,she doesn't know what she doing.you got lotta time right?you came here just by following her right? Follow her home and tell her parents.They will do the best for her".
Having heard that coming from an elder person,who I few seconds ago,thought "wise"! Made me completely loose my faith in "logic","wisdom".He,once for all!proved me wrong to have believed him to be wise,though I knew he was a Muslim himself.
Whoever said,with age comes experience!
Hellooooo Mister!!!!"You are completely WRONG!"
Few brains never mature!
So obvious it was of me to ask this foolish old man,how was he even making sense??!!!
On this,he takes the guy to a corner,trying to calm the guy down I guess (but it looked more like,he was adding the fuel)
And seeing all the irrelevant, meaningless,coward nonsensical foolish people around.
We thought,it's better we just leave.
And started on our way.
Little did we knew,
That these guys were still following us,with the one sitting in the pillion seat was actually taking a video of us!
It was only when they overtook us,with the guy shouting at me,"tum ch***** ho!"did we knew!
And now,there was no more thinking!Our next stop was Police Station.
Iff only,I had superpowers of jumping from one vehicle to the other,I would have definitely kicked the guts outta him.(Iff you knew me,you know I could do that!)
But,that being no close to reality,I replied! "Bade marad bante ho,ruk police station hai yaha saale".
On saying that,
They both vanished!
And now!We were trying to trace them.
Only to have realised that we already missed them.
You might have probably realized by now,that am the girl wearing the scarf(hijaab),and am a Muslim.And my colleague here,who came by with me,just to have a proper meal is a NONMuslim.
The guy who stopped me,was a Muslim,who regards his "being a Muslim morale" higher than being a human!
He had a problem,when he saw a Muslim girl having lunch with a NonMuslim.And,that was all it required to bring out the inhuman psychopath he was.He gave himself all the rights to question the girl,irrespective of the fact that it was never his business what-so-ever she does with her life! So,obvious-The old muslim man was of no help.Now that i think of it,might be iff he was sensible enough Or probably belonged to Non-Islamic religion would he had stopped the sequenced that followed to have happened.
Sitting awake all night,feeling helpless and miserable.
Waking up,to hear about the 4yr old (Muslim Girl) being raped in her own school (Islamic International School)
I can't help but ask!
Is religion really a boon??
Creating differences,encouraging discrimination(be it based on religion,caste,colour-is that the new way of being Kool?
Are there no real men out there,who would speak and stand for GOOD?
Are we really as free and independent,in this democratic country as we call it to be?