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One of the reason Why people fail to empathize wit

One of the reason Why people fail to empathize with others.

A person tells you his problem.

You don't listen or try to understand him completely.

You develop a limited knowledge and little awareness about the issue.

You measure the gravity of the issue in the scale of your little understanding.

Since you don't have complete knowledge, you feel the issue is not serious.

You feel that person in front is probably overthinking or even overreacting.

And once you start thinking that, the person in front loses your empathy.

To empathize better, put down your shoes, step in to the shoes of person and understand what they have to say.  Example - 

You are sad. Parents ask you why. 
You express little. Like you are not happy with job
Parents don't get full idea. 
They think something temporary happened. 
They don't ask you. You don't share. 
They think it will pass. They don't console so you get your me time. You think they don't care.
One of the reason Why people fail to empathize with others.

A person tells you his problem.

You don't listen or try to understand him completely.

You develop a limited knowledge and little awareness about the issue.

You measure the gravity of the issue in the scale of your little understanding.

Since you don't have complete knowledge, you feel the issue is not serious.

You feel that person in front is probably overthinking or even overreacting.

And once you start thinking that, the person in front loses your empathy.

To empathize better, put down your shoes, step in to the shoes of person and understand what they have to say.  Example - 

You are sad. Parents ask you why. 
You express little. Like you are not happy with job
Parents don't get full idea. 
They think something temporary happened. 
They don't ask you. You don't share. 
They think it will pass. They don't console so you get your me time. You think they don't care.